786x Privacy Policy — Your Data Is Our Responsibility

1 Information We Collect

To ensure a safe and smooth experience on the 786x platform, we may collect the following types of information:

• Identity Information: Full name, date of birth, national ID number, and other details provided at the time of registration.
• Contact Information: Email address and mobile number.
• Financial Information: bKash, Nagad, Rocket, or Upay account details, transaction history, and deposit/withdrawal records.
• Technical Information: IP address, browser type and version, device identifiers, operating system, and connection details.
• Usage Information: Pages you have visited, games you have played, session duration, and click patterns.
• Cookie & Tracking Data: Information collected automatically while you use our website.

We only collect information that is necessary to provide the service and ensure security.

2 How We Collect Information

786x collects your information in the following ways:

• Directly from you: When you create an account, complete identity verification, or contact our support team.
• Through automatic collection: Via our server logs, cookies, and analytics tools when you use our platform.
• From payment providers: Transaction-related information when financial transactions are completed through bKash, Nagad, Rocket, or Upay.
• During the verification process: From documents submitted for identity verification.

3 Purpose of Using Your Information

We use the information we collect for the following legitimate purposes:

• To create and manage your account and ensure service delivery.
• To process deposit and withdrawal transactions and maintain financial records.
• To detect and prevent fraudulent activity, money laundering, and illegal use.
• To enforce responsible gaming policies and verify age (for users aged 21 and above only).
• To resolve your issues through our customer support team.
• To improve platform performance and test new features.
• To comply with applicable legal or regulatory obligations.
• With your consent, to send promotional offers and updates.

4 Disclosure & Sharing of Information

786x may share your information with third parties only in the following limited and lawful circumstances:

• Payment Providers: Necessary financial information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Partners: With our trusted technology service providers who operate the platform, under strict confidentiality agreements.
• Legal Requirements: In response to court orders, government investigations, or applicable legal requirements.
• Fraud Prevention: With relevant authorities in the investigation of fraudulent activity.

We do not share your personal information with anyone outside the circumstances listed above.

5 Data Protection & Security

786x treats the protection of your information as a top priority. We apply industry-standard technical and organisational measures:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by strong encryption.
• Secure Data Storage: Collected information is stored on encrypted servers with strictly controlled access.
• Access Controls: Only authorised personnel can access your information, and only on a need-to-know basis.
• Regular Security Assessments: Our systems are regularly reviewed to identify and address potential vulnerabilities.
• Two-Factor Authentication: An additional security layer is applied when accessing your account.

While we make every effort to protect your data, no internet-based transmission can be guaranteed completely secure. It is therefore your responsibility to keep your password confidential and to use a secure network.

6 Cookies & Tracking Technologies

786x uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help our site function more effectively.

Types of cookies we use:

• Essential Cookies: To maintain your login state and enable core functionality. The site will not work properly without these cookies.
• Functional Cookies: To remember your preferences (such as language selection) and provide a personalised experience.
• Analytics Cookies: To understand usage patterns on the site and improve the service.
• Security Cookies: To detect and prevent fraudulent activity.

You can manage cookies through your browser settings. However, disabling certain cookies may limit the functionality of the site.

7 Data Retention Period

786x retains your information only for as long as necessary:

• Active Accounts: Information is retained while your account is active and for as long as required by applicable legal obligations.
• Closed Accounts: Even after an account is closed, certain information may be retained for a defined period due to legal, regulatory, or financial obligations.
• Transaction Records: Financial transaction data is retained in accordance with applicable legal requirements.

Once the defined retention period ends, information is securely deleted or anonymised.

8 Your Rights

As a 786x platform user, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request the correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (where no legal obligation requires its retention).
• Right to Restrict Processing: In certain circumstances, you may request that use of your information be limited.
• Right to Object: You may object to the processing of your information on specific grounds.
• Right to Withdraw from Marketing: You may opt out of promotional communications at any time.

To exercise any of the above rights, send an email to [email protected]. We will process your request as promptly as possible.

9 Protection of Minor Users

786x's services are intended for users aged 21 and above only. We do not knowingly collect information from minors. If we become aware that a minor's information has been collected, we will immediately delete that information and close the associated account.

If you believe a minor has registered on our platform, please notify us immediately at [email protected].

10 Third-Party Links & Services

Our platform may include services from game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft. These third-party providers operate under their own privacy policies.

786x has limited control over information collected through the use of third-party services. We recommend that you read the privacy policy of the relevant third party.

11 Data Transfers

To provide our services, your information may be transferred to and stored on servers located in different countries. In such cases, we ensure that:

• Adequate data protection measures are in place in the countries to which data is transferred.
• The relevant service providers maintain privacy standards consistent with our own.
• Encryption is always used during data transfers.

12 Changes to This Policy

786x reserves the right to update this privacy policy from time to time. For significant changes, we will:

• Display a clear notice on our platform.
• Where possible, send a notification to your registered email address.
• Update the "Last Updated" date at the top of the page.

Continued use of our platform after any changes will be considered your acceptance of the updated policy terms. We recommend that you review this policy regularly.

13 Applicable Law & Jurisdiction

This privacy policy is governed by applicable law. Any dispute regarding the interpretation or application of this Policy will first be addressed through negotiation. If a resolution cannot be reached through negotiation, the applicable judicial process will be followed.

For any complaints or questions regarding the protection of your information, contact us directly at [email protected] — our team is available 24/7 in both Bengali and English.